Total Communications Achieves Cisco Gold Certification in U.S. ✆

NORWALK, Conn., February 10, 2016 – Frontier Communications Corporation (NASDAQ: FTR) announced today that Total Communications, a wholly-owned subsidiary of Frontier and a regional  leader in business IT and communication technology, has achieved Cisco® Gold Certification.

Ken Arndt, President of Frontier’s East Region, stated, “Gold Certification identifies Total Communications as offering the broadest range of expertise across Cisco’s architecture plays – Enterprise Networking, Security, Collaboration, Data Center Virtualization and Service Provider Technology.”  He added, “I am proud Total met Cisco’s rigorous standards in networking competency, service, support, and customer satisfaction.”

Scott Lennon, President of Total Communications, noted, “Our customers’ networks are critical to their business for internal communication, collaboration and customer interaction. Recognition as a Cisco Gold Certified Partner acknowledges our company has the technology breadth to deliver the reliable, secure, highly specialized solutions businesses demand.”

The Cisco Channel Partner Program provides a framework for partners to build the sales, technical expertise and skills required to deliver Cisco solutions to end customers. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.

As a Cisco Gold Certified Partner, Total Communications meets all the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specializations in enterprise networks architecture, security architecture, collaboration architecture, and data center architecture. In addition, Total Communications has integrated Cisco Hybrid IT, the resale of cloud and managed services, into its offerings. Cisco Gold Certification provides Total Communications with access to comprehensive sales, technical knowledge, and lifecycle services training and support available from Cisco.

About Frontier Communications

Frontier Communications Corporation (NASDAQ: FTR) offers broadband, voice, video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 28 states. More information is available at


About Total Communications

A wholly-owned subsidiary of Frontier Communications, Total Communications is a single source for business communication/collaboration systems, enterprise networks, carrier services, Internet services, structured cabling and IT support. Established in 1980, the company has four locations throughout the Northeast and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications/Collaboration with more than 75,000 installed users. Total is a Cisco Gold Certified Partner with a Cisco Master Specialization in Collaboration as well as a Microsoft Silver Mid-Market Solution Provider and VMware Professional Partner. For more information, visit



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Scott Lennon

Total Communications


Total Communications Achieves Cisco Master Collaboration Specialization in USA ✆

East Hartford, CT, November 13, 2014 – Total Communications, Incorporated, a regional leader in business communication technology, announced today that it has been re-certified as a Cisco Master Collaboration Specialized Partner. This designation recognizes Total as having the ability to represent Master-level business expertise as well as technical efficiency, having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Collaboration solutions.

Total Communications originally achieved the Cisco Master Unified Communications Specialized Partner designation in 2010. This program has evolved into the Cisco Master Collaboration Specialization, reflecting advances in communications beyond traditional Voice-Over-IP Telephony to include tools such as videoconferencing, instant messaging, and desktop sharing.

“Our customers need secure, reliable, anytime, anywhere communications to compete in today’s business environment. This credential demonstrates to our customers the investment we have made in technology, staff and resources, to deliver a successful solution for their business,” comments Richard Lennon, president and CEO of Total Communications, Incorporated.

“To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” said Richard McLeod, Senior Director of Business Development at Cisco. “Total Communication’s investment in the Master Collaboration Specialization ranks them among the industry’s elite.”

To achieve the Master Collaboration Specialization, channel partners must first attain the Advanced Collaboration Specialization. Partners must then meet stringent requirements that demonstrate their Master-level sales, technical, and services capabilities. Furthermore, Master specialized partners must possess a number of Cisco and industry-standard technical certification requirements, provide customer references that document Cisco-prescribed design and deployment capabilities and show evidence that they have the infrastructure to support a full menu of Lifecycle Services offerings and capabilities.

More information regarding the Master Collaboration Specialization can be found here.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications—Select, Premier, Silver and Gold—represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations—SMB, Express, Advanced and Master—reflect an increasing depth of sales, technical and service expertise in particular technologies. Cisco master specializations provide Total Communications access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services and IT support. Established in 1980, the company has 4 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Collaboration with over 60,000 installed users. Total is a Cisco Silver Partner with Advanced Specializations in Switching and Routing, Wireless LAN and Security.