Total Communications Achieves Cisco Gold Certification in U.S. ✆

NORWALK, Conn., February 10, 2016 – Frontier Communications Corporation (NASDAQ: FTR) announced today that Total Communications, a wholly-owned subsidiary of Frontier and a regional  leader in business IT and communication technology, has achieved Cisco® Gold Certification.

Ken Arndt, President of Frontier’s East Region, stated, “Gold Certification identifies Total Communications as offering the broadest range of expertise across Cisco’s architecture plays – Enterprise Networking, Security, Collaboration, Data Center Virtualization and Service Provider Technology.”  He added, “I am proud Total met Cisco’s rigorous standards in networking competency, service, support, and customer satisfaction.”

Scott Lennon, President of Total Communications, noted, “Our customers’ networks are critical to their business for internal communication, collaboration and customer interaction. Recognition as a Cisco Gold Certified Partner acknowledges our company has the technology breadth to deliver the reliable, secure, highly specialized solutions businesses demand.”

The Cisco Channel Partner Program provides a framework for partners to build the sales, technical expertise and skills required to deliver Cisco solutions to end customers. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.

As a Cisco Gold Certified Partner, Total Communications meets all the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specializations in enterprise networks architecture, security architecture, collaboration architecture, and data center architecture. In addition, Total Communications has integrated Cisco Hybrid IT, the resale of cloud and managed services, into its offerings. Cisco Gold Certification provides Total Communications with access to comprehensive sales, technical knowledge, and lifecycle services training and support available from Cisco.

About Frontier Communications

Frontier Communications Corporation (NASDAQ: FTR) offers broadband, voice, video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 28 states. More information is available at www.frontier.com.

 

About Total Communications

A wholly-owned subsidiary of Frontier Communications, Total Communications is a single source for business communication/collaboration systems, enterprise networks, carrier services, Internet services, structured cabling and IT support. Established in 1980, the company has four locations throughout the Northeast and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications/Collaboration with more than 75,000 installed users. Total is a Cisco Gold Certified Partner with a Cisco Master Specialization in Collaboration as well as a Microsoft Silver Mid-Market Solution Provider and VMware Professional Partner. For more information, visit www.totalcomm.com.

 

 

# # # #

Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please visit http://thenetwork.cisco.com.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Contact:

Scott Lennon

Total Communications

860.282.9999

Scott.lennon@ftr.com

Tame the Data Explosion with Pure Storage + Cisco!

pure storage, cisco ucs, flash storage

Join us for a Seminar in Rocky Hill on November 19th from 8:30-11:00!

Data is exploding! Did you know that data traffic is estimated to exceed five zettabytes (ZB)* and 70% of that traffic remains in the data center? With the rise of Big Data and the Digital Enterprise, it’s essential that your Data Center is highly available, secure, scalable, energy efficient, readily monitored, easily managed AND delivers a Return on Investment!

Learn how to:
• Build a data center that can offer elastic IT services
• Integrate server, network, storage & management into one system that utilizes flash
• Leverage the performance of Pure Storage’s all-flash arrays, with Cisco UCS services, Nexus switches, and VMware to reduce risk and application delivery times

You’ll also learn how:
• new innovations have impacted the server market and today’s data centers
• a converged / flash integrated solution enables migration to an IT as a Service (ITaaS) model—so you can efficiently scale and deliver IT services

See first-hand how converged / flash technology is transforming the data center – register today to reserve your seat at this exciting seminar! Click Here to register for this event on November 19th!

Location & Date:

Sheraton Hartford South

100 Capital Blvd,

Rocky Hill, CT 06067

November 19th, 8:30-11:00 AM

AT&T Alliance Channel Designation Recognizes Outstanding Performance ✆

East Hartford, CT, February 17, 2015 – Total Communications, Incorporated, a regional leader in business communication technology, was recognized as a Silver Solution Provider Champion by AT&T on January 23rd, 2015. The AT&T Solution Provider Champions program annually recognizes the highest-performing solution providers that achieve specific revenue standards, maintain training competencies and demonstrate specific levels of expertise.

ATT Silver Solution Provider Champion 2012
“The AT&T Business Solutions Provider Champions have proven to excel in a complex and fast paced competitive marketplace, bringing first class customer solutions and service to the table. They bring a unique flavor and experience to our extended sales force showing our customers how to maximize technology to drive more productivity and cost savings from their communications investment,” said Kevin Leonard.  AT&T Business Solutions offers the full range of award-winning services to businesses, including mobility, Virtual Private Networks (VPNs), hosting, security, voice and data services. As a Silver Solution Provider Champion, Total Communications combines their own value-added management and services with the power of AT&T’s network, to provide customers with high-quality, dependable products and services. News

Making Holidays Brighter for Children of CT National Guard Soldiers ✆

East Hartford, CT, December 12, 2014 – “Santa’s Sleigh” left Total Communications corporate headquarters in East Hartford this afternoon stuffed with hundreds of toys for the children of Connecticut National Guard soldiers deployed overseas. The toys and bikes were delivered to the CT National Guard in Hartford, Connecticut, as a donation to Operation ELF (Embracing Lonely Families).

Operation ELF (www.ctngfoundation.org) was established by Lt. Gov. Jodi Rell to support military families who were separated during the holiday season. Total Communications, a leading regional business technology company, has a 26-plus year tradition of brightening the holidays for needy children with their annual toy drive. This year, Total will donate the toys to Operation ELF to demonstrate their appreciation of Connecticut’s military.

“Santa’s Sleigh” was filled with the hundreds of toys & bicycles in Total Communications’ lobby and delivered to the CT National Guard

This program benefits the families of Connecticut National Guard soldiers and airmen who are deployed, recently returned or preparing to deploy in the next six months. Operation ELF’s goal is to support these military families and help them deal with the stresses of separation due to deployment. “These soldiers sacrifice so much for all of us, so it’s heartwarming to bring some holiday cheer to their children,” comments Rhonda Tassie, Director of Human Resources at Total Communications.

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services, structured cabling and IT support. Established in 1980, the company has 4 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications with over 60,000 installed users. Total is a Cisco Silver Partner with a Cisco Master Specialization in Collaboration as well as an AT&T Solution Provider, Comcast Business Class Solution Provider, Microsoft Silver MidMarket Solution Provider and VMware Professional Partner.

Total Communications Achieves Cisco Master Collaboration Specialization in USA ✆

East Hartford, CT, November 13, 2014 – Total Communications, Incorporated, a regional leader in business communication technology, announced today that it has been re-certified as a Cisco Master Collaboration Specialized Partner. This designation recognizes Total as having the ability to represent Master-level business expertise as well as technical efficiency, having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Collaboration solutions.

Total Communications originally achieved the Cisco Master Unified Communications Specialized Partner designation in 2010. This program has evolved into the Cisco Master Collaboration Specialization, reflecting advances in communications beyond traditional Voice-Over-IP Telephony to include tools such as videoconferencing, instant messaging, and desktop sharing.

“Our customers need secure, reliable, anytime, anywhere communications to compete in today’s business environment. This credential demonstrates to our customers the investment we have made in technology, staff and resources, to deliver a successful solution for their business,” comments Richard Lennon, president and CEO of Total Communications, Incorporated.

“To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” said Richard McLeod, Senior Director of Business Development at Cisco. “Total Communication’s investment in the Master Collaboration Specialization ranks them among the industry’s elite.”

To achieve the Master Collaboration Specialization, channel partners must first attain the Advanced Collaboration Specialization. Partners must then meet stringent requirements that demonstrate their Master-level sales, technical, and services capabilities. Furthermore, Master specialized partners must possess a number of Cisco and industry-standard technical certification requirements, provide customer references that document Cisco-prescribed design and deployment capabilities and show evidence that they have the infrastructure to support a full menu of Lifecycle Services offerings and capabilities.

More information regarding the Master Collaboration Specialization can be found here.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications—Select, Premier, Silver and Gold—represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions. Cisco resale partner specializations—SMB, Express, Advanced and Master—reflect an increasing depth of sales, technical and service expertise in particular technologies. Cisco master specializations provide Total Communications access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services and IT support. Established in 1980, the company has 4 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Collaboration with over 60,000 installed users. Total is a Cisco Silver Partner with Advanced Specializations in Switching and Routing, Wireless LAN and Security.

Total Communications Recognized by Cisco for Excellence in Customer Satisfaction in the United States ✆

East Hartford, CT, July 31, 2014Total Communications, Incorporated, a regional leader in business IT and communication technology, is pleased to be recognized for achieving a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Total for delivering outstanding customer service to customers in the United States.

“We’re very proud to be recognized for customer satisfaction the second time this year. Our goal is to build long-term relationships with customers as a trusted technology partner. This feedback indicates we are achieving this goal,” comments Richard Lennon, President of Total Communications.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner’s pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. The program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post sales support capabilities – critical factors in choosing a trusted partner.

About Total Communications, Incorporated
Total Communications is a single source for business telephone systems, data center infrastructures, carrier services, Internet services, network monitoring and IT support and services. Established in 1980, the company has 6 divisions, 4 locations throughout the North East, and services businesses across the United States. Total is a recognized leader in Unified Communications with over 60,000 installed users. Total is a Cisco Silver Partner with a Master Specialization in Unified Communications and Advanced Specializations in Switching and Routing, Wireless LAN, Collaboration Architecture, Unified Computing and Security. Additionally, Total Communications is an authorized ATP – Cisco TelePresence Video Advanced Partner.

Comcast Awards Total Communications as Comcast Gold Solution Provider Partner ✆

East Hartford, CT, June 30, 2014 – Total Communications, Incorporated, a regional leader in business communication technology, was recently recognized as a Comcast Gold Solutions Provider Partner for 2014, according to Scott Lennon, Vice President of Total Communications. Total Communications was recently honored with the award given by Craig Schlagbaum, Vice President, Indirect Channels at Comcast Business.

The Comcast Business Class Provider Program is a comprehensive channel program that enables Value Added Resellers to sell Comcast’s Business Class services such as Internet, Voice, and high-capacity Ethernet to small and mid-market businesses. Under this program, Comcast will supplies sales, marketing and operational support to Total to sell Comcast Business Class Internet, which offers download speeds of up to 100 Mbps, Voice, Metro Ethernet and additional services. These scalable services provide cost-effective solutions as more businesses utilize bandwidth-intensive applications, such as cloud computing and other emerging services. Through Comcast, Total can now provide customers with the network infrastructure to help with storage, disaster recovery, and other business continuity applications.

“The Comcast Solution Provider Program is a perfect fit for Total Communications because it allows us to offer our small and mid-market business customers a flexible package of enterprise class services,” comments Scott Lennon. “With Comcast’s fast Internet speeds, reliable voice services, scalable PRI trunks and 24/7 business class support, this can be a cost-effective alternative to traditional Telco carriers,” he continues. Total Communications presently offers carrier services from leading Tier 1 and Tier 2 Providers, in addition to comprehensive consulting services.

“We’re confident Total Communications will continue to be a great asset for our Solution Provider Program and look forward to working with them to help bring our Business Class services to small and mid-sized businesses,” said Craig Schlagbaum, Vice President of Indirect Channel Sales at Comcast Business Services. “With the addition of Metro Ethernet services into our portfolio of Business Class solutions, Total Communications can offer customers a complete range of services and help them increase productivity and manage costs through a high-performance network.”

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services, structured cabling and IT support. Established in 1980, the company has 5 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications with over 160,000 installed users. Total is a Cisco Silver Partner with a Master Specialization in Unified Communications. Additionally, the company is a Microsoft Registered Partner, a VMware Professional Partner and a Mitel Platinum Dealer .

AT&T Alliance Channel Designation Recognizes Outstanding Performance ✆

East Hartford, CT, March 18, 2014 – Total Communications, Incorporated, a regional ATT Bronze Solution Provider Champion 2014leader in business communication technology, was recognized as a Bronze Solution Provider Champion for 2014 by AT&T. Edward O’Connor, Jr., Vice President of Network Sales for Total Communications, accepted the award presented by Kevin Leonard, Vice President of AT&T’s Alternate Channel Program. The AT&T Solution Provider Champions program annually recognizes the highest-performing solution providers that achieve specific revenue standards, maintain training competencies and demonstrate specific levels of expertise.

“The AT&T Business Solutions Provider Champions have proven to excel in a complex and fast paced competitive marketplace, bringing first class customer solutions and service to the table. They bring a unique flavor and experience to our extended sales force showing our customers how to maximize technology to drive more productivity and cost savings from their communications investment,” said Kevin Leonard.  AT&T Business Solutions offers the full range of award-winning services to businesses, including mobility, Virtual Private Networks (VPNs), hosting, security, voice and data services. As a Bronze Solution Provider Champion, Total Communications combines their own value-added management and services with the power of AT&T’s network, to provide customers with high-quality, dependable products and services.

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services and network monitoring and management. Established in 1980, the company has 5 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications with over 60,000 installed users. Total is a Cisco Silver Partner with a Master Specialization in Unified Communications and an AT&T Bronze Solution Provider Champion.

Comcast Recognizes Total as Top Solution Provider Partner ✆

East Hartford, CT, March 11, 2014 – Total Communications, Incorporated, a regional leader in business communication technology, was recently recognized as Comcast’s Top Solution Provider Partner for 2013, according to Scott Lennon, Vice President of Total Communications. Total Communications was recently honored at an awards ceremony at the end of February, during the 2014 Channel Partners Conference & Expo held in Las Vegas.

The Comcast Business Class Provider Program is a comprehensive channel program that enables Value Added Resellers to sell Comcast’s Business Class services such as Internet, Voice, and high-capacity Ethernet to small and mid-market businesses. Under this program, Comcast will supplies sales, marketing and operational support to Total to sell Comcast Business Class Internet, which offers download speeds of up to 100 Mbps, Voice, Metro Ethernet and additional services. These scalable services provide cost-effective solutions as more businesses utilize bandwidth-intensive applications, such as cloud computing and other emerging services. Through Comcast, Total can now provide customers with the network infrastructure to help with storage, disaster recovery, and other business continuity applications.

“The Comcast Solution Provider Program is a perfect fit for Total Communications because it allows us to offer our small and mid-market business customers a flexible package of enterprise class services,” comments Scott Lennon. “With Comcast’s fast Internet speeds, reliable voice services, scalable PRI trunks and 24/7 business class support, this can be a cost-effective alternative to traditional Telco carriers,” he continues. Total Communications presently offers carrier services from leading Tier 1 and Tier 2 Providers, in addition to comprehensive consulting services.

“We’re confident Total Communications will continue to be a great asset for our Solution Provider Program and look forward to working with them to help bring our Business Class services to small and mid-sized businesses,” said Craig Schlagbaum, Vice President of Indirect Channel Sales at Comcast Business Services. “With the addition of Metro Ethernet services into our portfolio of Business Class solutions, Total Communications can offer customers a complete range of services and help them increase productivity and manage costs through a high-performance network.”

About Total Communications, Incorporated

Total Communications is a single source for business telephone systems, data networks, carrier services, Internet services, structured cabling and IT support. Established in 1980, the company has 5 locations throughout the North East and services businesses across the United States. The company is a recognized leader in converged voice/data/video networks and Unified Communications with over 160,000 installed users. Total is a Cisco Silver Partner with a Master Specialization in Unified Communications. Additionally, the company is a Microsoft Registered Partner, a VMware Professional Partner and a Mitel Platinum Dealer .

Total Recognized by Cisco for Excellence in Customer Satisfaction in US ✆

East Hartford, CT, February 10, 2014Total Communications, Incorporated, a regional leader in business communication technology, is pleased to be recognized for achieving a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Total for delivering outstanding customer service to customers in the United States.

“Our goal is to build long-term relationships with customers as a trusted technology partner. This feedback indicates we are achieving this goal,” comments Richard Lennon, President of Total Communications.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner’s pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star.

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. The program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post sales support capabilities – critical factors in choosing a trusted partner.

About Total Communications, Incorporated
Total Communications is a single source for business telephone systems, data center infrastructures, carrier services, Internet services, network monitoring and IT support and services. Established in 1980, the company has 6 divisions, 4 locations throughout the North East, and services businesses across the United States. Total is a recognized leader in Unified Communications with over 60,000 installed users. The company is a Cisco Silver Partner with a Master Specialization in Unified Communications and Advanced Specializations in Switching and Routing, Wireless LAN, Collaboration Architecture, Unified Computing, and Security. Additionally, Total Communications is a Cisco TelePresence Video Advanced Partner.